Privacybeleid

Last updated: July 23, 2026

Noralis Living operates this store and website, including all related information, content, features, tools, products, and Services, to provide you, the customer, with a personalized shopping experience (the "Services"). Noralis Living is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase or other transaction through, or otherwise interact with the Services. If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will prevail with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing or using the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

Personal Information We Collect or Process

When we use the term "personal information," we mean information that identifies you or another individual, or that can reasonably be linked to you or another individual. Personal information does not include information that has been anonymized or de-identified so that it cannot reasonably be used to identify you.

Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences drawn from such information:

  • Contact information, including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information, including credit card, debit card, or financial account numbers, payment card information, financial account information, transaction details, payment methods, payment confirmations, and other payment-related information.
  • Account information, including your username, password, security questions, preferences, and settings.
  • Transaction information, including products you view, add to your cart, add to your wishlist, purchase, return, exchange, or cancel, as well as your purchase history.
  • Communications with us, including information you provide when contacting customer support or communicating with us.
  • Device information, including information about your device, browser, network connection, IP address, and other unique identifiers.
  • Usage information, including information about how and when you interact with or navigate the Services.

Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you, including when you create an account, use or access the Services, communicate with us, or otherwise provide us with your personal information.
  • Automatically through the Services, including from your device when you use our products or Services or visit our websites, including through cookies and similar technologies.
  • From our service providers, including when they collect or process personal information on our behalf.
  • From our partners and other third parties.

How We Use Your Personal Information

Depending on how you interact with us or use the Services, we may use your personal information for the following purposes:

Providing, Customizing, and Improving the Services

We use your personal information to provide the Services, including to fulfill our contract with you, process payments, manage orders, remember your preferences and interests, send account-related notifications, process purchases, returns, exchanges, or other transactions, create and manage your account, arrange shipping, facilitate returns and exchanges, allow you to post reviews, and personalize your shopping experience by recommending products related to your interests or previous purchases.

Marketing and Advertising

We use your personal information for marketing and promotional purposes, including sending promotional communications via email, SMS, or postal mail, and displaying advertisements for products or Services on our website and other websites based on your previous purchases, shopping cart contents, and interactions with the Services.

Security and Fraud Prevention

We use your personal information to verify your account, provide secure payment and shopping experiences, detect, investigate, and prevent fraudulent, illegal, unsafe, or malicious activity, protect public safety, and safeguard our Services.

If you create an account, you are responsible for keeping your login credentials secure. We strongly recommend that you do not share your username, password, or other account access information with anyone.

Communicating With You

We use your personal information to provide customer support, respond to your inquiries, deliver our Services effectively, and maintain our business relationship with you.

Legal Purposes

We may use your personal information to comply with applicable laws, respond to lawful requests from public authorities or law enforcement agencies, participate in legal proceedings, enforce our Terms or policies, and protect our rights, the Services, and our users.

How We Share Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes consistent with this Privacy Policy, including:

  • With Shopify, vendors, and service providers that perform services on our behalf, such as IT management, payment processing, analytics, customer support, cloud storage, fulfillment, and shipping.
  • With business and marketing partners to provide advertising and marketing services. For example, we use Shopify to support personalized advertising through third-party services based on your activity across merchants and websites. These partners process your information in accordance with their own privacy policies. Depending on where you live, you may have the right to opt out of such data sharing.
  • When you instruct us or consent to sharing your information with third parties, such as for product delivery or social media integrations.
  • With our affiliates or within our corporate group.
  • In connection with business transactions such as mergers, acquisitions, or bankruptcy proceedings, or to comply with legal obligations, enforce our Terms, or protect our rights and those of others.

Relationship With Shopify

The Services are hosted by Shopify, which collects and processes personal information regarding your access to and use of the Services in order to provide and improve them.

Information you submit through the Services may be transferred to and shared with Shopify and third parties located in countries outside your country of residence.

Additionally, to help us protect, grow, and improve our business, we use certain enhanced Shopify features that utilize information obtained from your interactions with our store, other merchants, and Shopify.

In these circumstances, Shopify acts as the data controller for certain processing activities and is responsible for responding to requests regarding your rights relating to such processing.

For more information about how Shopify uses your personal information and your privacy rights, please refer to Shopify's Customer Privacy Policy.

Third-Party Websites and Links

The Services may contain links to websites or online platforms operated by third parties. We are not responsible for the privacy practices, security, or content of those websites. We encourage you to review their privacy policies before providing any personal information.

Information you voluntarily post on public or semi-public platforms, including social media, may be visible to others and may be used by third parties beyond our control.

Children's Data

The Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority in your jurisdiction.

If you believe that a child has provided us with personal information, please contact us so we can delete it.

As of the effective date of this Privacy Policy, we do not knowingly sell or share personal information of individuals under 16 years of age, as defined under applicable law.

Security and Data Retention

While we use reasonable safeguards to protect your personal information, no security system is completely secure, and we cannot guarantee absolute security.

We retain your personal information only for as long as necessary to maintain your account, provide the Services, comply with legal obligations, resolve disputes, enforce agreements, and fulfill other legitimate business purposes.

Your Rights and Choices

Depending on your location, you may have some or all of the following rights regarding your personal information:

  • Right to access the personal information we hold about you.
  • Right to request deletion of your personal information.
  • Right to request correction of inaccurate personal information.
  • Right to data portability.
  • Right to manage your communication preferences and unsubscribe from marketing emails.

If you reside in the United Kingdom or the European Economic Area (EEA), you may also have the right to:

  • Object to or restrict certain processing of your personal information.
  • Withdraw consent where processing is based on your consent.

You may exercise these rights through the Services where available or by contacting us using the contact information below.

We may request verification of your identity before processing your request, as permitted by applicable law.

We will not discriminate against you for exercising your privacy rights.

Complaints

If you have concerns about how we process your personal information, please contact us using the information below.

Depending on your location, you may have the right to appeal our decision or lodge a complaint with your local data protection authority.

International Data Transfers

Your personal information may be transferred to, stored, and processed in countries outside your country of residence.

Where required, transfers outside the European Economic Area (EEA) or the United Kingdom are protected through approved transfer mechanisms, including the European Commission's Standard Contractual Clauses or equivalent safeguards, unless the destination country has been recognized as providing an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, operational requirements, legal obligations, or regulatory requirements.

Any updates will be posted on this page, and the "Last updated" date will be revised accordingly.

Contact

If you have any questions about this Privacy Policy, our privacy practices, or wish to exercise your privacy rights, please contact us:

Email: support@noralisliving.com

For the purposes of applicable data protection laws, Noralis Living is the data controller responsible for your personal information.