Verzendbeleid
Last updated: July 25, 2026
Order Processing Time All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day. You will receive a confirmation email with your tracking information once your order has been dispatched.
Shipping Destinations We currently ship to all countries within the European Union and the United Kingdom.
Estimated Delivery Times All orders are fulfilled through our trusted suppliers and shipped directly to you. Estimated delivery times for Europe are between 7 and 12 business days after dispatch. Please note that delivery times are estimates and may vary depending on your location, customs processing, and carrier delays.
Free Shipping We offer free shipping on all orders, with no minimum purchase required. Shipping costs are already included in the product price, so what you see is what you pay — no surprises at checkout.
Order Tracking Once your order has been shipped, you will receive an email with a tracking number. You can use this number to track your order through the carrier's website. Please allow up to 48 hours for tracking information to be updated.
Customs, Duties, and Taxes Noralis Living ships internationally and your order may be subject to customs duties, taxes, or import fees upon arrival in your country. These charges are the responsibility of the customer and are not included in the product price. We recommend checking with your local customs office for more information before placing your order.
Delays and Circumstances Beyond Our Control We are not responsible for shipping delays caused by carriers, customs processing, weather conditions, or any other circumstances beyond our reasonable control. If your order is significantly delayed, please contact us and we will do our best to assist you.
Lost or Missing Orders If your order has not arrived within 20 business days of the estimated delivery date, please contact us at support@noralisliving.com and we will investigate the matter with the carrier.
Incorrect Shipping Address Please ensure that your shipping address is correct at the time of placing your order. Noralis Living is not responsible for orders that are undelivered or returned due to an incorrect address provided by the customer. Additional shipping charges may apply to resend the order.
Contact Us If you have any questions about your shipment, please contact our support team at support@noralisliving.com.