Noralis Living

Last updated: July 23, 2026

Overview

Welcome to Noralis Living. The terms "we," "us," and "our" refer to Noralis Living. Noralis Living operates this store and website, including all related information, content, features, tools, products, and services offered to you, the customer, in order to provide you with a personalized shopping experience (the "Services"). Noralis Living is powered by Shopify, which allows us to make the Services available to you.

The following terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms"), describe your rights and responsibilities when using the Services.

Please read these Terms of Service carefully, as they contain important information about your legal rights, including disclaimers and limitations of liability.

By accessing, browsing, or otherwise using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [https://noralisliving.com/policies/privacy-policy]. If you do not agree to these Terms of Service or the Privacy Policy, you must not access or use our Services.

Section 1 — Access and Account

By agreeing to these Terms of Service, you represent that you have reached the age of majority in the state or province in which you reside, and you have authorized us to allow any minor dependents to use the Services on devices that you own, purchase, or otherwise control.

To use the Services — including browsing our store or purchasing any of the products or services we offer — you may be asked to provide certain information, such as your email address, billing and delivery address, and payment details. You represent and warrant that all information you provide in our store is accurate, current, and complete, and that you have all rights necessary to provide such information.

You are solely responsible for the security of your account credentials and for all activity that takes place on your account. You may not transfer, sell, assign, or license your account to any other person.

Section 2 — Our Products

We have made every effort to display our products and services accurately in our store. Please note, however, that the colors or appearance of a product may vary depending on the device you use to access the store and its display settings and configuration.

We do not guarantee that the appearance or quality of any products or services you purchase will meet your expectations or match how they appear or are described in our store.

All product descriptions are subject to change at any time, at our sole discretion and without prior notice. We reserve the right to discontinue any product at any time and may limit the quantities of any products we offer to any person, geographic region, or jurisdiction, on a case-by-case basis.

Section 3 — Orders

When you place an order, you are making an offer to purchase. Noralis Living reserves the right to accept or decline your order, for any reason, at our sole discretion. Your order is not accepted until Noralis Living confirms acceptance. We must receive and process your payment before your order is accepted. Please review your order carefully before submitting it, as Noralis Living may not be able to process cancellation requests once an order has been accepted. Should we decline, modify, or cancel an order, we will attempt to notify you using the email address, billing address, and/or telephone number provided at checkout.

Purchases may only be returned or exchanged in accordance with our Refund Policy [https://noralisliving.com/policies/refund-policy].

You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.

Section 4 — Pricing and Billing

Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless expressly stated otherwise, listed prices do not include taxes, shipping and handling charges, or customs and import duties.

Prices in our store may differ from prices at physical locations, other online stores, or stores operated by third parties. We may, from time to time, offer promotions on the Services that affect pricing and are governed by terms separate from these Terms. If there is a conflict between the terms of a promotion and these Terms, the promotion's terms will govern.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made through our store. You agree to promptly update your account and other information, including your email address and payment card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

You represent and warrant that: (i) any payment card information you provide is true, correct, and complete; (ii) you are duly authorized to use the payment card in question for the purchase; (iii) charges you incur will be honored by your payment card issuer; and (iv) you will pay the charges you incur at the posted prices, including shipping and handling charges and all applicable taxes.

Section 5 — Shipping and Delivery

We are not liable for delays in shipping or delivery. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs processing, or events beyond our reasonable control. Once we hand the products to the carrier, title and risk of loss pass to you.

Section 6 — Intellectual Property

Our Services, including but not limited to all trademarks, brand features, text, displays, images, graphics, product controls, video, and audio, together with their design, selection, and arrangement, are owned by Noralis Living, its affiliates, or its licensors, and are protected by applicable intellectual property laws.

These Terms permit you to use the Services solely for personal, non-commercial purposes. You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any material on the Services without our prior written consent. Except as expressly provided herein, nothing in these Terms grants you any license or other right under any patent, trademark, copyright, or other intellectual property of Noralis Living, Shopify, or any third party. Unauthorized use of the Services may violate applicable intellectual property laws. All rights not expressly granted herein are reserved by Noralis Living.

The Noralis Living names, logos, product and service names, designs, and slogans are trademarks of Noralis Living or its affiliates or licensors. You may not use such trademarks without our prior written permission. Shopify's name, logo, product and service names, designs, and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans appearing on the Services are trademarks of their respective owners.

Section 7 — Optional Tools

You may be given access to third-party tools as part of the Services, over which we neither monitor nor have any control or input.

You acknowledge and agree that we make such tools available "as is" and "as available," without any warranties, representations, or conditions of any kind, and without any endorsement. We will have no liability arising from or related to your use of optional third-party tools.

Any use of optional tools offered through the Services is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which the relevant third-party providers make such tools available.

We may also, in the future, offer new features through the Services, including the release of new tools. Such new features will also be deemed subject to these Terms of Service.

Section 8 — Third-Party Links

The Services may contain materials and hyperlinks to websites provided or operated by third parties, including embedded third-party functionality. We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites. If you choose to leave the Services to access such third-party materials or sites, you do so entirely at your own risk.

We are not liable for any harm or damages related to your access to third-party websites, or your purchase or use of third-party products, services, resources, or content. Please review the third party's policies and practices carefully and ensure you understand them before entering into any transaction. Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the third party.

Section 9 — Relationship with Shopify

Noralis Living is powered by Shopify, which allows us to make the Services available to you. All sales and purchases you make through our store, however, are made directly with Noralis Living. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of the sale between you and Noralis Living, including any injury, damage, or loss arising from the products or services purchased. You hereby expressly release Shopify and its affiliates from any and all claims, damages, and liabilities arising out of or related to your purchases and transactions with Noralis Living.

Section 10 — Privacy Policy

Any personal information we collect through the Services is subject to our Privacy Policy, available here [https://noralisliving.com/policies/privacy-policy], and certain personal information may also be subject to Shopify's Privacy Policy, available here [https://www.shopify.com/legal/privacy]. By using the Services, you acknowledge that you have read our Privacy Policy.

Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services. Information you submit through the Services will be transmitted to, and shared with, Shopify and other third parties that may be located in countries other than your country of residence, for the purpose of providing the Services to you. Please review our Privacy Policy [https://noralisliving.com/policies/privacy-policy] for more information about how we, Shopify, and our partners use your personal data.

Section 11 — Feedback

If you submit, upload, post, email, or otherwise send us ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, "Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium and for any purpose, including commercial use. We may, for example, use our rights under this license to operate, provide, evaluate, improve, and promote the Services, and to fulfill our obligations and exercise our rights under these Terms.

You further represent and warrant that: (i) you own or otherwise control all rights in your Feedback; (ii) you have disclosed any compensation or incentives you received in connection with your Feedback; and (iii) your Feedback complies with these Terms. We are under no obligation to (1) maintain any Feedback in confidence; (2) pay you any compensation for Feedback; or (3) respond to any Feedback.

We may, but are not obligated to, monitor, edit, or remove Feedback that we determine, in our sole discretion, is unlawful, offensive, threatening, defamatory, pornographic, obscene, or otherwise objectionable, or that violates any party's intellectual property or these Terms.

You agree that your Feedback will not violate any right of any third party, including copyright, trademark, privacy, publicity, or other personal or proprietary rights. You further agree that your Feedback will not be defamatory or otherwise unlawful, abusive, or obscene, and that it will not contain any computer virus or other malware that could affect the operation of the Services or any related website. You may not use a false email address, impersonate any person or entity, or otherwise mislead us or third parties as to the origin of any Feedback. You are solely responsible for any Feedback you submit and its accuracy. We take no responsibility and assume no liability for any Feedback posted by you or any third party.

Section 12 — Errors, Inaccuracies, and Omissions

From time to time, information on or through the Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information is found to be inaccurate, at any time and without prior notice, including after an order has been submitted.

Section 13 — Prohibited Uses

You may access and use the Services only for lawful purposes. You may not access or use the Services, directly or indirectly, to: (a) engage in any unlawful or malicious purpose; (b) violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances; (c) infringe upon or violate our intellectual property rights or the intellectual property rights of others; (d) harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate against our employees or any other person; (e) submit false or misleading information; (f) upload, transmit, knowingly receive, download, use, or reuse any material that does not conform to these Terms; (g) transmit or cause to be transmitted any advertising or promotional material, including any "junk mail," "chain letter," "spam," or any similar solicitation; (h) impersonate or attempt to impersonate any other person or entity; or (i) engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Services, or that, as determined by us, may harm Noralis Living, Shopify, or users of the Services, or expose them to liability.

You further agree not to: (a) upload or transmit viruses or any other malicious code that will or may affect the functionality or operation of the Services; (b) reproduce, duplicate, copy, extract, sell, resell, or otherwise exploit any part of the Services; (c) collect or track the personal information of others; (d) spam, phish, pharm, or otherwise engage in fraudulent conduct through the Services; (e) use robots, spiders, scrapers, data-collection or extraction tools, automated devices or processes, AI tools (including agentic AI), or any other automated or manual means to access the Services; or (f) interfere with, circumvent, bypass, or disrupt any security or authentication features, robot-exclusion headers, or other measures we use to restrict access to the Services. We reserve the right to suspend, disable, or terminate your account at any time and without prior notice if we determine that you have violated any part of these Terms.

Section 14 — Agents

14.1 This section (the "Agent Terms") applies if you use, permit, enable, or otherwise allow an Agent to access, use, or interact with the Services. "Agent" means any software or service that autonomously or semi-autonomously takes action on behalf of a person or entity, and which may operate on or using a person's device without direct supervision.

14.2 An Agent may not access, use, or interact with the Services unless it identifies itself at all times and acts in strict compliance with the requirements set out in Section 14.4 below. In addition, an Agent may not access, use, or interact with the Services if we have requested that the Agent refrain from doing so.

14.3 We may restrict, including through technical measures, whether and how an Agent accesses, uses, and interacts with the Services.

14.4 Agents must: (i) identify, in all HTTP/HTTPS requests, that the request originates from an Agent, and disclose the Agent's name by including the following in the request's user-agent string: "Agent/[agent name]"; (ii) not disguise or obscure that any access, use, or interaction originates from an Agent, including by (a) mimicking human behavior or interaction patterns, or (b) completing or bypassing CAPTCHAs or other measures designed to distinguish human from automated use; (iii) truthfully answer any question or prompt designed to determine whether an interaction originates from a human or a computer; and (iv) not bypass or otherwise evade any measure designed to block, limit, modify, or otherwise control whether and how Agents access, use, or interact with the Services.

Section 15 — Termination

We may terminate this agreement or your access to the Services (or any part thereof) at any time, at our sole discretion and without prior notice, and you will remain liable for all amounts due up to and including the date of termination.

The following sections survive termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.

Section 16 — Disclaimer of Warranties

The information presented on or through the Services is made available solely for general informational purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you, any other visitor to the Services, or anyone who may be informed of any of its content.

UNLESS EXPRESSLY STATED BY NORALIS LIVING, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

Section 17 — Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL NORALIS LIVING, OUR DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, OR LICENSORS, OR THOSE OF SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, ARISING FROM YOUR USE OF THE SERVICES OR ANY PRODUCTS PROCURED USING THE SERVICES, OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICES OR ANY PRODUCT, INCLUDING BUT NOT LIMITED TO ANY ERRORS OR OMISSIONS IN ANY CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SERVICES OR ANY CONTENT (OR PRODUCT) POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE THROUGH THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Section 18 — Indemnification

You agree to indemnify, defend, and hold harmless Noralis Living, Shopify, and our respective affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any loss, damage, liability, claim, or demand, including reasonable attorneys' fees, made by any third party due to or arising out of: (1) your breach of these Terms of Service or the documents they incorporate by reference; (2) your violation of any law or the rights of a third party; or (3) your access to and use of the Services.

We will notify you of any claim eligible for indemnification, provided that a failure to promptly notify you will not relieve you of your obligations hereunder, except to the extent that such failure materially prejudices you. We may assume the exclusive defense and settlement of any such claim at your expense, including the selection of counsel, but will not settle any claim requiring non-monetary obligations from you without your consent, which shall not be unreasonably withheld. You agree to cooperate with our defense of any such claim, including by providing relevant documentation.

Section 19 — Severability

If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms of Service, without affecting the validity and enforceability of the remaining provisions.

Section 20 — Waiver; Entire Agreement

Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service, together with any policies or operating rules we post on this site or in connection with the Services, constitute the entire agreement and understanding between you and us, govern your use of the Services, and supersede any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us, including any prior versions of these Terms of Service.

Any ambiguity in the interpretation of these Terms of Service shall not be construed against the drafting party.

Section 21 — Assignment

You may not assign, transfer, or delegate this agreement or any of your rights or obligations under these Terms without our prior written consent, and any such attempt will be void. We may assign, transfer, or delegate these Terms and any of our rights and obligations hereunder without your consent or notice to you.

Section 22 — Governing Law

These Terms of Service, and any separate agreements whereby we provide you with the Services, shall be governed by and construed in accordance with the laws applicable in the jurisdiction where Noralis Living is established, without regard to its conflict of law provisions. You and Noralis Living agree to submit to the personal and exclusive jurisdiction of the courts located within that jurisdiction.

Section 23 — Headings

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

Section 24 — Changes to These Terms of Service

You can review the most current version of these Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. We will notify you of material changes to these Terms in accordance with applicable law, and such changes will take effect on the date indicated in the notice. Your continued use of, or access to, the Services following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

Section 25 — Contact Information

Questions about these Terms of Service should be sent to us at support@noralisliving.com.

Our contact details are set out below:

●        Florence Commerce LTD (trading as Noralis Living)

●        support@noralisliving.com

●        REGISTERED BUSINESS ADDRESS:

      71-75 SHELTON STREET
COVENT GARDEN
LONDON
UNITED KINGDOM WC2H 9JQ

●       PHONE NUMBER: + 44 20 38075276

●       COMPANY REGISTRATION NUMBER: 17360090

●     VAT NUMBER: N/A